WaterAid has been working in Timor-Leste since 2005, starting implementation in Liquira district in 2007 and gradually strengthening its approaches with local partner NGOs and expanded into Manufahi district in 2011. WaterAid has also been engaged in the development of WASH sector policies and strategies, along with the AusAID RWWSP/BESIK programme and governments National Directorate for Rural Water Supply and Sanitation (DNSA) of the Ministry of Public Works. As its programme has evolved and with coverage levels increasing, WaterAid Timor-Leste (WATL) has recognised the pressing challenge of maintaining service levels in those communities who have gained first time access to water supply. The high frequency of system breakdowns and non-functionality is well documented in Timor-Leste. In conjunction with the government ministry and other sector stakeholders, WATL has been developing a strategy to focus on sustainability and long-term service delivery development, whilst at the same time continuing to implement new construction of systems with local partners, albeit at a somewhat reduced level. In 2014, Aguaconsult provided guidance into program planning in order to help WATL become more service delivery focused.